Support

If you need help, we offer a number of options for customer support. We have an expert developer team that provides technical support and buying advice. Our technical team are very knowledgeable and provide support and advice beyond the scope of an issue!

General enquiries

If you have any questions about our digital products, services, wish to leave feedback, report any bugs or just fancy a chat, please contact us using the following e-mail:

[email protected]

Sales support

For support with your order, technical issues or refunds & cancellations, please contact us using the following e-mail:

[email protected]

License questions

FAQs:

Where can I find my activation code?

You will find your activation key by logging into your account and clicking "My Orders".

A copy of your activation key will also be sent to your e-mail address instantly after purchase.

How soon will I receive my activation code?

Your activation key will be sent to your e-mail instantly, after we have received payment. Your keys would also be accessible from your account page when you log in.

If you have not received any e-mails from us, please check your spam folder.

If you not received any keys from us, then contact us, and we will resolve this for you.

Are the activation keys genuine?

Yes. Our activation licence keys are entirely genuine. Activation keys could be used on the software publishers' official websites in order to register and obtain download links. Activation keys will activate official installers. We are against software piracy and strongly encourage the use of legally licensed software.

Do you provide instructions and download links?

Yes. You would be provided with instructions on how to use your activation key in order to activate your software. You will also receive the official software publisher's download link in order to download your purchased software. Instructions and download links will be sent to your e-mail address and available to access from your FMVSoft account.

Activaion keys will also enable you to download and register your software from the software publisher's official website.

You may use your own installer, as well.